18 | 06 | 2024
About Ownsurance
Client Services

Ownsurance Code of Conduct

Operating in one of the most dynamic industries, Ownsurance is a financial services company that seeks to satisfy the needs of individuals and organisations by providing advice, services and products in the area of insurance.  While firmly rooted in South Africa, we continually pursue both local and international opportunities to manage our client's risk.

Our core values underpin every aspect of all our business dealings, irrespective of the business or jurisdiction involved.

Ownsurance core values are:

  • Acting with integrity;
  • Advising with professional knowledge and diligence;
  • Leading with courage;
  • Serving with pride; and
  • Caring because there is respect for one another.


Ownsurance regards high ethical standards as non-negotiable.  This code of conduct has been adopted to give effect to our core values and to guide our relationships with all our stakeholders and other relevant role-players as well as to outline our commitments to them.

Ownsurance’s code of conduct is binding on all directors, managers, employees, independent contractors, agents, service providers and business partners irrespective of their status as natural person, legal person or other entity.

The code of conduct will also be applied to establish the suitability of all prospective directors, managers, employees, independent contractors, agents, service providers, clients and business partners irrespective of their status as natural person, legal person or other entity, prior to our involvement with them.


Living the Ownsurance values means that Ownsurance and every person bound by this code must commit and adhere to the following principles:

Our conduct shall at all times conform to the Ownsurance Core Values.

This means that we will:

Act honestly and fairly with due skill, care and diligence in the interests of Ownsurance’s clients and the integrity of the insurance industry, having due regard and respect for diversity;
Avoid any act that reflects adversely on our honesty, trustworthiness or professional competence;
Accept accountability for all our actions and decisions;
Refrain from any behaviour that can be classified as unlawful discrimination or harassment;
Not tolerate any form of unlawful or criminal conduct including, but not limited to, bribery and corruption; and
Ensure a culture of responsible corporate citizenship including, but not limited to, promoting the importance of a sustainable environment.

We are committed to complying with all applicable legislation and regulations.

This means that:

We shall comply at all times with all applicable legislation, common law, industry codes, procedures and regulations.
In addition to upholding the letter of all laws and regulations wherever we conduct business, Ownsurance will also continuously strive to uphold the spirit of such laws and regulations.
We shall not knowingly participate in the violation of any laws, rules or regulations.

We shall protect and maintain the property and information of Ownsurance, its employees and its clients.

This means that:

The assets and property of Ownsurance, including information gained and collected in the course of business, shall be used only for the business purposes for which they are intended.
The protection of property includes ensuring the privacy of client and employee information and the safeguarding of intellectual property.


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